MUTAQQIN, Zainal. ANALISIS KEPUASAN PELANGGAN TERHADAP KINERJA J&T EXPRESS BANJAR MENGGUNAKAN METODE SERVQUAL. INTRIGA (Info Teknik Industri Galuh), Jurnal Mahasiswa Teknik Industri, [S. l.], v. 3, n. 1, p. 33–38, 2026. DOI: 10.25157/intriga.v3i1.5900. Disponível em: https://www.ojs.unigal.ac.id/index.php/intriga/article/view/5900. Acesso em: 1 apr. 2026.